Controller Works (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information, particularly as it relates to our SMS communications and virtual bookkeeping services.
Information We Collect
We may collect the following information when you interact with us:
- Name, email address, and phone number
- Business name and business contact information
- Any documents or data you voluntarily provide for bookkeeping purposes
- Communication preferences
- Responses and interactions through SMS messages
How We Use Your Information
We use your information to:
- Communicate with you about your services, upcoming deadlines, and relevant updates
- Deliver SMS messages related to your account or promotional content (only if you opt in)
- Improve our services and client experience
- Comply with legal and regulatory obligations
SMS Messaging
When you opt in to receive text messages from Controller Works, you agree to receive occasional messages related to:
- Onboarding steps
- Important deadlines
- Service updates
- Promotions or educational content
You can opt out at any time by replying STOP to any message. Message and data rates may apply depending on your mobile carrier.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. All sensitive documents are exchanged through secure platforms like Financial Cents.
Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with trusted service providers (e.g., our CRM or text messaging platform) solely to help us deliver our services. These partners are contractually obligated to keep your information secure.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request a copy of the data we have about you
To exercise your rights, please contact us at [email protected].
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions or concerns about our privacy practices, contact us at:
Wesley Chapel FL 33545